Privacy and collection notice

Who we are and how to contact us

The beta is operated under the trading name Aerithm. Aerithm is not represented here as an incorporated company. Contact support@aerithm.run for support or questions about privacy, access, correction, deletion, or complaints.

Information you provide

• Early access: your name, email, age, preferred feature, consent record and, if you choose to provide them, Instagram handle and wearable preference. A wearable preference does not connect your device. An Instagram handle does not connect your Instagram account. Joining this list does not create a beta account or subscribe you to general marketing.
• Your beta account: invitation and authentication details, consent versions, display name, birth month and physiological reference sex, with optional height and weight. Training preferences, constraints and goals are collected when you use the related features.
• Your running data: activity dates, duration, distance, pace, elevation, heart rate and other supported fields in data you choose to import. The beta currently supports CSV and JSON uploads, including supported activity exports. You can preview imported records before confirming them.
• Optional connections: if an experimental fitness connection is available and you separately consent to use it, the connection notice explains the requested scope. This may include supported routes, detailed health records and labelled device-provider estimates. Uploading a file does not itself authorize a connection.
• Support and security: messages or feedback you send, and limited operational and security records. Optional feedback diagnostics are limited to the disclosed device-screen category; do not put passwords, access tokens or unnecessary medical details in messages.

How we use information

We use your information to provide and secure beta access, display your history, produce running insights and analysis, support features you choose, answer support requests, and contact early-access applicants about the beta. Insights and analysis are produced through Aerithm’s own proprietary analytical model. It evaluates the available running evidence; its outputs are estimates and are not medical advice or guarantees of performance.

We do not use your personal, running or health data to train AI models, and we do not provide it to others for AI training. We do not sell your data or use beta health data for advertising.

Storage, processing and service access

The beta stores account and running data in Sydney, Australia, and processes application requests in Singapore. Your information may therefore be processed outside Australia. Infrastructure and support services receive only the access needed to operate and protect the beta; their security and support operations may involve other countries. Information may also be disclosed when legally required. A separately connected fitness service remains responsible for the information you hold with that service.

Security

Data is transmitted over encrypted connections. The beta uses authenticated account boundaries, restricted database access, request limits and minimized operational logs. Uploaded CSV/JSON files are parsed for a short-lived preview rather than retained as raw files by the application. Confirmed, normalized running records are stored in your account. No online service can guarantee absolute security.

Retention and deletion

We keep beta account records while needed to provide the beta, subject to your deletion request and applicable legal requirements. Early-access records are reviewed for necessity at least every 90 days and removed when no longer needed or following a verified withdrawal.

Authenticated Data controls provide JSON account export and an account-deletion request. Deletion closes beta access before removing the authentication identity and account-owned records. A completed deletion receipt retains a one-way pseudonymous digest, not your email, profile, running or health data. Isolated operational backups expire within 30 days. Before restored data can serve users, we reconcile deletion records and remove accounts deleted since that backup was made.

Your choices and privacy requests

You can decline optional fields and connections, review an upload before confirming it, and use the available account export and deletion controls. Contact support@aerithm.run to request access, correction or deletion, withdraw early-access interest, or make a privacy complaint. We may verify the request to protect your information. We acknowledge requests within two business days and aim to resolve them within 30 calendar days. Deleting Aerithm data does not delete an account you hold with a fitness provider.

Adults and notice changes

The beta and early-access signup are for people aged 18 or over. If this notice changes, we update its version and effective date. Where fresh consent is needed, the beta presents the current version through its consent flow.